Testimonials

Need more evidence that eKomi is uniquely effective in our service? We enjoy helping clients add value to their businesses. Global clients across multiple industries and geographies, have trusted us with their most important relationships–their customers and their voices.

See what our clients have to say about their experience.

  • Vision Direct

    “We welcome feedback and invite our visitors to read testimonials from our customers and the opportunity to offer new and existing customers the best service we can. With 13,000 reviews, we gained a 5-Star rating on Google. With a response rate of 15% and more than 99% positive feedback we can confirm what we already knew when we signed up with eKomi: unbiased opinions are the most effective tool to ensure an online purchase.”— Emma Hughes, Representative of Vision Direct UK

  • TrueCar

    “After implementing a solution with eKomi, we experienced a 7% rise in our online non-brand search traffic.”— Michael Swinson, EVP, Analytics of TrueCar

  • Interior Deluxe

    “It’s all about the total customer experience. At InteriorDeluxe, we take great pride in the fact that our service is just as first-rate as our products. eKomi’s feedback system helps us maintain that status because we have a constant picture of our service performance. We are happy with the eKomi solution and highly recommend their services.”— Ingo Schaer, Owner & President of Interior Deluxe

  • Cardigesave

    “One important reason we chose eKomi was the inclusion of the reviews in Google Shopping and AdWords. The social proof we get from having thousands of reviews is great. It really sets us apart as a large, trustworthy retailer.”— Ian Cowley, Managing Director of CartridgeSave

  • Big Green Smile

    “eKomi’s review service saved us from hiring a content provider as the system supplied us with unique user generated content that was extremely relevant as it was fellow customers who had previously purchased that product. We have found the eKomi service provides a valuable addition to our business and we have seen benefits across a wide area of our operations from our customer level, the website itself, through to the after-sales service.”— Ben Wigley, Director of Big Green Smile

  • ESE Direct

    “eKomi’s focus on independence and being a widely recognized feedback system were deciding factors on choosing eKomi as our preferred solution.”— Simon Francis, Managing Director of ESE Direct

  • Mainline

    “We liked the simplicity of eKomi’s approach and obviously it was important that we worked with a third-party Google reviews aggregate partner.”— Jesse Hutchinson, Head of Development of Mainline Menswear

  • MyPure

    “So far I can say we have seen a 12% increase in conversion rate which I can only attribute to first time customers being reassured by the feedback they are reading.”— Simon Goldin, Founder of MyPure

  • Proporta

    “We have seen a 59% increase in our organic search referrals since implementing eKomi. Unless you were an existing customer, our excellent, friendly, local customer service was not immediately obvious to the wider world, so I selected eKomi to make our levels of customer service far more visible to both new and existing customers. Using eKomi to collect our feedback has helped focus the whole company on our customer service levels and achieve greater buy-in from the rest of the company to resolve any particular issue that may arise.”— Nick Hill, E-Commerce/Marketing Manager of Proporta

  • Bullion By Post

    “eKomi is a perfect fit for our business, helping us to instill our customers with the confidence and trust that is needed for this kind of high value purchase. During our relationship, Bullion by Post has gone from strength-to-strength, seeing huge growth in online orders and sales, with particular reference to our new customers acquisition take-up which is fundamental to our growth. eKomi provides us with a fantastic service and we are delighted with the part they have played in our success.”— Rob Halliday-Stein, Managing Director of Bullion by Post

  • Brandcatcher

    “eKomi is a great tool to visualize what’s most important to our customers – safety! It helped to boost our conversion rate and increase web traffic.”— Jan Radoch, Founder & CEO, Brand Catcher

  • Scorebig

    “eKomi has been a wonderful partner. Easy to set up, responsive team and great results.”— Peter Sinclair, Vice President of Marketing, ScoreBig Inc.

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